Shipping Policy
Shipping Policy
Thank you for visiting and shopping with us. Below are the terms and conditions that constitute our Shipping Policy.
Dispatch Timeframe
All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
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United Kingdom:
- Estimated delivery time: 1-3 business days after dispatch.
- Delivery delays can occasionally occur.
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International Shipping:
- Estimated delivery time: 3-10 business days, depending on the destination.
- Shipping delays due to customs, high volume seasons, or other unforeseen factors can occur.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions concerning our shipping policy, please get in touch with us via our customer service email.